Privacy Policy

1. Information We Collect

At Cablity, we collect information to provide you with the best possible service experience. The types of information we collect include:

Personal Information

• Name, address, phone number, and email address
• Social Security Number (for credit checks and account verification)
• Payment information and billing details
• Government-issued identification for service installation

Service Usage Information

• Internet usage patterns and data consumption
• Device information and network performance data
• Customer service interactions and support requests
• Account activity and service preferences

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing and maintaining your internet and cable services
• Processing payments and managing your account
• Improving our services and network performance
• Communicating with you about your account and services
• Complying with legal obligations and regulatory requirements
• Preventing fraud and ensuring network security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with a business merger or acquisition
• With your explicit consent

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption of sensitive data during transmission and storage
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection
• Secure data centers with physical and digital safeguards

5. Your Rights

You have the following rights regarding your personal information:

• Access to your personal information we hold
• Correction of inaccurate or incomplete information
• Deletion of your personal information (subject to legal requirements)
• Restriction of processing in certain circumstances
• Data portability for information you provided

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. We use cookies for:

• Website functionality and user preferences
• Analytics to improve our website performance
• Personalized content and advertisements
• Security and fraud prevention

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: